Our return policy is simple. If you aren't happy, we aren't happy.
We offer a full retail credit for items that are shipped back with care and within 7 days of receipt.
Your Stash should be packaged carefully.
Don't fold or squish.
Give the accessory plenty of room to breathe.
Use original package and packing materials if possible.
If you receive your Stash and find that it does not meet your expectation, we ask that you contact us immediately and let us know so that we can negotiate your expeditious exchange. Send your order number and request to returns.
You have 7 days following the receipt of your Stash to contact us to initiate a return for full purchase price. No returns after 30 days.
If you initiate a return or exchange after 7 days but before the 30, you will be charged a 25% restocking fee.
If you return a bag that has evidence of use or damage, we reserve the right to refuse the return.
Allow 24 hours during normal business hours (Monday through Friday) for reply.
R E T U R N S S H I P T O :
RMA # ____________
2800 KIRBY DRIVE STE A120
HOUSTON, TX 77098